Delivery – We always try to offer best value postage rates but some postcodes may incur additional charges beyond our control. Or take longer to arrive.
We aim to dispatch your items the same day if ordered before 12pm Monday to Friday
Unfortunately things happen out of our control and at the moment all delivery companies cannot guarantee next day delivery, but the delays are minimal and usually the are delivered within 2 working days.
We use DHL next working day, upon request we can send you your tracking number.
They deliver Monday to Friday between 8am and 5pm
For Ireland, channels islands, Scottish highlands we use Royal Mail, which is usually 2 to 3 working days to arrive.
In the event of goods being defective upon receipt, items will be replaced or refunded following inspection, providing we are notified in writing, via email or telephone within 7 working days of receiving the goods.
In order to continue to provide a hassle-free service from order confirmation to the delivery of your goods, we have instructed our carriers to, in instances whereby you are unable to accept the delivery of your goods at the time of initial delivery, to post a card through your door, documenting the attempted delivery time, and detailing the whereabouts of your goods. If the goods are returned back to us, you will be charged for redelivering.